Hair System Duplication

We design your custom hair system to fit your lifestyle. Every detail — including size, shape, density, hair length and color — is carefully selected to provide you with a comfortable fit and natural look. Your hair system even arrives cut, styled and blended. There are two ways we can gather the information we need in order to customize your system: start with our online tool, or send us a system to duplicate.

Start with Gather®

Begin your relationship with us by using the Gather® Personalized Pre-consultation Tool. This option guides you to provide all the information we need — on your own time and in the privacy of your home. We recommend this option for all new customers, because the questions you’ll answer help us better understand your unique hair loss experience. Upon completing Gather, you’ll be prompted to schedule a private one-on-one consultation with one of our licensed hair replacement consultants, who will help design your custom hair system.

Begin with Gather®

Send us a system to duplicate

If you already have a hair system you love from another company, we can use that system to create a duplicate. Simply mail in a spare system that fits well and has maintained a good contour, and we’ll use it to create your new system.

If your new system doesn’t provide the same look and level of comfort as your current system, we can make free adjustments for you, or you can return it within 30 days for a full refund. Like everything else here at HairDirect, your new hair system is covered by our unconditional money-back guarantee.

Duplicate my hair system

How it works

Upon completing the duplication order form, you’ll be prompted to mail us a spare hair system. If you do not have a spare system and cannot go without your system for more than a few days, we will be happy to rush deliver it back to your home, free of charge.

Once we receive your system, we will contact you to set up a complimentary phone consultation with one of our licensed hair replacement consultants. This is an opportunity for us to discuss your system, learn more about you and your lifestyle, and suggest small changes that will give you the most natural look possible.

If you decide to move forward, your hair consultant will place your order. However, there’s never any pressure to order a new hair system, and you’ll have complete freedom to make the choice that’s right for you.

What we’ll need from you

We cannot duplicate any system that has been torn, ripped or stretched out of shape. Integration systems and off-the-shelf, ready-to-wear hairpieces (such as elastic wigs and hair wefts) cannot be duplicated. In order for us to accurately duplicate your system’s size, shape and style, we ask that you follow our step-by-step guide to cleaning your hair system before mailing it.

Start my duplication order

Get your duplication order started by filling out the form below. Please contact us if you have any questions or concerns about the process or cost.

Please note:If we’re unable to reach you after your system is mailed in, we will hold your system for up to a year. After that time, unfortunately, the system will be discarded.

Step 1 of 4: Tell us about the system you are sending in.

Fields marked with * are required.

Step 2 of 4: Tell us about yourself.

Fields marked with * are required.

Step 3 of 4: Please confirm that the information below is correct.



Step 4 of 4: Thank you for your business!

A copy of your receipt has been emailed to you. You can also download it by clicking the button below. We look forward to receiving your hair system. A hair replacement consultant will call you after system arrives.

Download Receipt

PDF (Approx. 70KB)

Download Instructions:

  • Click the Download button above
  • Choose Save from the window prompt
  • Select a location on your computer to save your receipt

System Requirements:

  • Available for Windows & Mac
  • You will need Adobe® Acrobat® to open and view your receipt.