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Contact Us
We understand hair loss is an emotional journey, and it's normal to have questions and concerns along the way. We want you know we are always to listen and help however we can. Whether you are a current HairDirect customer or not, our licensed hair replacement consultants are available to talk with you by phone, LiveChat messaging and email during our office hours.
How to reach us
Our hair replacement consultants can be reached by phone, LiveChat or email during office hours.
Call
U.S. & Canada 800-424-7436
Local & International 1-717-553-6633
Fax 1-717-553-6644
Office hours
Monday through Friday: 6 a.m. to
6 p.m. ET
Saturday: Closed
Sunday: Closed
Salon hours
Monday through Friday: 8 a.m. to
4 p.m. ET
Saturday: Closed
Sunday: Closed
Chat Now
Instant message with one of our hair replacement consultants online during office hours.
Visit
Our office is located at:
1866 Colonial Village Lane,
Suite #106
Lancaster, Pennsylvania 17601
Salon hours
Although most of our customers are spread across the world and prefer to do their own maintenance, we do offer in-house consultations for those who feel they need extra assistance. In order to offer you the attention and time you need and deserve, our stylists are unable to accommodate walk-ins. Please call us to schedule an appointment during our salon hours. Appointments fill up quickly, so call us as soon as possible to reserve your space.
By appointment only
Sunday: Closed
Monday: 9 a.m. to 5 p.m. ET
Tuesday: 9 a.m. to 8 p.m. ET
Wednesday, Friday, Saturday: 9 a.m. to 5 p.m. ET
Thursday: 9 a.m. to 8 p.m. ET
We try our best to respond within 24 hours. For immediate attention, please feel free to call us.
Your privacy is important to us. We will always use discretion when
contacting you.