Hair System Shipping Costs & Policies

After your hair replacement system arrives from the factory, we'll ship it right out to you provided there is no outstanding unpaid balance on your account. Our hair system shipping rates are based on a flat scale.

Hair System Shipping Costs

• Inside the Continental US: Flat rate shipping is $12.95 per hair system shipment
• International (Outside US): Flat rate shipping is $36.00 per shipment.

Shipping costs for other areas:
• Hawaii, Alaska & Puerto Rico: Flat rate shipping is $21.95 per shipment.
• Turkey & Pakistan: Flat rate shipping is $68.95 per shipment.
• Israel: Flat rate shipping is $78.95 per shipment.

Please see our International Shipping policies below for more details on taxes and duties.

Hair System Shipping & Delivery Times

Once you place you're hair system order, typical design and manufacturing times will vary from 6-10 weeks, depending on the complexity of your individual order.

Rush Delivery Service
This service costs an additional $59 and can speed up the production and delivery time of your custom hair system. Purchasing this service when you order your unit can cut the production time down by as much as 2 weeks. However, this RUSH DELIVERY SERVICE is NOT GUARANTEED and is non-refundable!

Also, it might not be available for every type of hair order. Please be sure to ask your hair tech about this service when placing your order.

Maintenance Product Shipping Costs & Processing

All of our shipping costs for maintenance products are calculated in real-time when you checkout according to the weight of your shipment, type of delivery you choose and your location.

All product orders received prior to 2PM EST are normally shipped out same day. Orders received on Fridays after 2PM EST will be shipped out the following Monday.

Free Shipping Offer

We offer free shipping on online orders over $50 within the continental US. However, you MUST select "UPS Ground" as your shipping method when checking out.

Types of Shipping Offered

We have a variety of shipping methods we offer depending on the urgency of your order. Available shipping methods include:

• USPS Priority (only available to APO & FPO addresses, please call)
• UPS Ground
• UPS Next Day Air
• UPS 2nd Day Air
• UPS 3rd Day Select

PLEASE NOTE: To help save you money, we might occasionally change the shipping method you select during checkout if we know an alternative type of shipping would get your package to you just as quick, but for less money. We will contact you if we change your shipping method.

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International Shipping (Outside US)

Hair Direct welcomes international clients and we can ship to many points throughout the world. However, there are some countries we aren't able to ship to and/or additional taxes and duties may apply.

Additional Taxes, Duties and Fees for Shipping Outside US

These fees will be added accordingly to each hair system shipment we send. Please note that we do not profit from these fees in anyway — rather they are instituted by the country of origin.

Country/Province	VAT*	Duties*	Misc. Fees*
Canada	-	$7.43	$16.11
Italy	$20.44	$2.20	-
Japan	-	-	$4.24
Australia	-	-	$6.93
United Kingdom	$17.50	-	-

*Only a partial list based on a shipment value of $100. Prices subject to change if re-classified during customs, please contact your national customs office for more details.

Looking for more details on which countries charge additional duties and taxes? Download this PDF chart (120k) loaded with specifics on country-specific shipping fees.

Countries We CAN NOT Ship To

This is due to either embargos or non-availability of USPS and/or UPS services.

Afghanistan Antarctica Ascension Island British Indies/Chagos Caroline Islands Christmas Islands Cocos Islands Comoros Cuba (UPS embargo) Falkland Islands French So. Territory Guantanamo Military Base Heard Island Iran (UPS embargo) Kosovo Libya (UPS embargo)

Mayotte Islands McDonald Island Midway Islands Nauru Island Niue North Korea (UPS embargo) Northern Cyprus Pitcairn Sao Tome Principe Somalia St. Pierre Sudan (UPS embargo) Tokelau Wake Island Western Sahara Angola

Specific Products We CAN NOT Ship Outside US

Due to flammability and/or hazardous material regulations beyond our control, the following list of products are not available for shipment outside the Continental USA.

AdSol 32oz Brandywine Wigspray 10oz Brandywine Wigluster 10oz C22 12oz Chromatone Spray Liquitape 3.4oz Matrix 32oz

Mity Tite 3.4oz Remove 12oz Tdi Aerotec 10oz Tdi Knot Sealer Ultra Hold 3.4oz Vapon Wig Cleaner 32oz

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Questions About Our Shipping Rates & Policies

If you have any questions about any of our shipping rates or policies. Please don't hesitate to contact us or call toll-free @ 1-800-424-7436.