- How do we do this through the mail?
There are several parts that make our process for designing custom hair
systems through the mail possible. First, it begins with our Custom Fitting Kit.
The kit makes it easy for you to provide us with all the necessary details we need to create a perfectly matched hair replacement
system. The kit contains a patented molding process, so you can throw out the saran wrap and get the most precise details.
Plus it includes hair, base and color samples for the most accurate design and blending
possible. Learn more
about where we go from there.
- How much do our hair systems cost?
This is the best part... a full custom hair system from Hair Direct will cost a fraction of what you might already be paying those big clubs! Prices vary depending on the type of hairpiece you need, but most of our clients never pay more than $499 per unit.
That includes the cut-in fee because our systems arrive cut, styled and ready-to-wear right out of the box. Plus we have a great discount plan where you could pay
as little as $228 per system, find out more.
- How long will it take?
From the time you place your hair system order, it typically takes about nine weeks for top of head, 10 weeks for ¾ cap and 12 weeks for full cap systems. But if you're feeling the need for speed, we also offer a Super Rush service for an additional $149 (per unit). No worries, though. What's rushed is shipping and handling, not quality. You'll get the same top-flight craftsmanship that our other systems receive, with the additional benefit of:
Priority Status: Your order jumps to the front of the line — ahead of other customers!
Guaranteed Delivery: Your system will be shipped to you within 37 days of your order (46 days for ¾ and full cap systems) or your Super Rush fee is refunded, hassle-free. No other company in the industry offers this kind of guarantee.
Remember to ask about our Super Rush service when you order!
- Where's my hair?
Looking for the status on your current order? If it has been at least 4
weeks since your order was placed, you can track the progress of your
new hair system from start to finish of the
production line. First, sign in to your account at Hair Direct next select "My Account", then "Track Your Orders".
Or give us a call at 800-424-7436 (U.S. & Canada) or 1-717-553-6633 (local & international) and one
of our hair techs should
be able to give you a more specific ship date.
- Do we have a location near you?
Well, yes... and no. We have clients all over the world but we only have
one location and that's in Central Pennsylvania, US.
We are an online, mail-order hair replacement company. Without even
leaving your house you can order a custom-made hair replacement
system from us. Plus, you can learn how to fit,
attach and maintain your own hair right here from our website.
All of our hair systems are 100% money-back guaranteed and we've got a
trained staff of licensed hair techs available to help you
through the entire process.