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How do we do this through the mail?
There are several parts that make our process for designing custom hair systems through the mail possible. First, it begins
with our Custom Fitting Kit.
The kit makes it easy for you to provide us with all the necessary details we
need to create a perfectly matched hair replacement system. The kit contains a patented molding process, so you can throw out the saran
wrap and get the most precise details.
Plus it includes hair, base and color samples for the most accurate design and blending
possible. Learn more about where we go from there...
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How much do our hair systems cost?
This is the best part... a full custom hair system from Hair Direct will cost a fraction of what you might already be paying those
big clubs! Prices vary depending on the type of hairpiece you need, but most of our clients never pay more than $499 per unit.
That includes the cut-in fee because our systems arrive cut, styled and ready-to-wear right out of the box. Plus we have a great
discount plan where you could pay as little as $199 per system, find out more...
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How long will it take?
From the time you place your hair system order, it typically takes about 8 weeks. But if you're feeling the need for speed, we also offer a
Super Rush service for an additional $149. No worries, though. What's rushed is shipping and handling, not quality. You'll get the same top-flight
craftsmanship that our other systems receive, with the additional benefit of:
Priority Status: Your order jumps to the front of the line—ahead of other customers!
Guaranteed Delivery: Your system will be delivered to your door within 35 days of your order (45 days for Full Cap hair systems) or your Super Rush fee is refunded, hassle-free. No other company in the industry offers this kind of guarantee.
Remember to ask about our Super Rush service when you order!
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Where's my hair?
Looking for the status on your current order? If it has been at least 4 weeks since your order was placed, give us a call (800) 424-7436 and one of our hair techs should
be able to give you a more specific delivery date.
FYI, we're planning to launch a new order tracking system sometime in early 2010. Soon you'll be able to track the progress of your
new hair system from start to finish of the production line.
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Do we have a location near you?
Well, yes... and no. We have clients all over the world but we only have one location and that's in Central Pennsylvania, US.
We are an online, mail-order hair replacement company. Without even leaving your house you can order a custom-made hair replacement
system from us. Plus, you can learn how to fit, attach and maintain your own hair right here from our website.
All of our hair systems are 100% money-back guaranteed and we've got a trained staff of licensed hair techs available to help you
through the entire process.