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Anne,
Uh Oh. Sorry about your color dilema. First of all, you cannot lift color with color. In other words, if it is too dark, using a lighter color on it will do nothing. The only thing that will lighten it is bleach . (not a good idea to do) You will not be able to control the color and there are no guarantees what color it will end up being.
Also, if your system is in fact 50% synthetic, you cannot color synthetic. The only thing that would have taken the color would be the human.
Unfortunately I am not familiar with Clairol Nat. Instincts. Is it a permanent or semi - permanent color? If it is semi permanent, it will wash out over time. I am sorry I don't have a quick fix for you. I wish I could give you some hope. Sorry.
HD Lisa
HD Hair Tech | lisa@hairdirect.com
Hi Anne:
Yep, I agree with Lisa, Unfortunately color does not lift color. The only thing that might work is a color remover from a Beauty Supply store. But I'm afraid that would damage the system even more. One of my co-workers said that Matrix carries a color remover, you could probably go to a Sallys beauty supply and find that. Good Luck!!
HD Hair Tech
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