First time to-be a customer of HD

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  • First time to-be a customer of HD

    I was battling with hair loose for 5 years, the fact is I am loosing the fight. Minixiodil, Finestrade, etc tried everything, did not work. Signed up with Hair Club for Men, without them ever showing me their material they brought me a product so thick on its base I couldn't allow that to be glued on my scalp. I Lost everything, to this day I am even battling to get my 50% in which to this day I got ZERO back. I still pay to the financing company a monthly payment for something I never got. So, HD put some smile to my face even when never tried any of your products, it just excited me from reading all this. Doing all the work for yourself, and no maintenance fees. My story is long.. but here are my questions...

    How long will a single hair piece last, and what is the best things to do in order to make the hair system's lifespan longer?  

     Which hair system has the thinnest base of all?

    Does HD accept monthly payment options, instead of paying everything in front in one time?

    Can a hair system be made for East African types of hair, not Afro or African-American?


     

     

    Thank you all. Confused
     

  • Re: First time to-be a customer of HD

    Hi Ahmed,

     

    We will be happy to help you with your needs. Wink

    The lifespan of a hair piece is based on how well it is maintained as well as the actual type of base that you choose. We do have a Base Comparison Chart that might help you decide.

    The thinnest base we have is the Disposable All Lace base. This is the most natural and comes pre taped and ready to wear.

    We do except monthly payments with our money saving Standing Order Discounts. You can get a hair piece for as little as $199.00.

    If you are able to provide a hair sample we can send it with your order to match for hair texture.

    I hope this has helped. Don't hesitate to contact us with additional questions.

    Cheers! Big Smile

    Melissa McConnell HD Customer Service Manager melissa@hairdirect.com

  • Re: First time to-be a customer of HD

    Hello Ahmed,

    I'm very sorry ti hear of everything you have been through. I can understand how frustrating that all must have been for you.

    Please hang in there and know that there are other options out here for you.

    Have you had a chance to read about some of the different bases we offer and the SOP paln?

    Please feel free to contact us and we will be happy to help you better understand all of your options.

     Take care and have a GREAT day!

    Sincerely,

    Loretta

     

    HD Hair Tech

  • Re: First time to-be a customer of HD

    I thought that you'd feel good knowing that I paid the $1,500 to Hair Club without ever having had the thing put on my head. I never got a cent back. So I paid all that money for air just so credit agencies wouldn't bother me. I hate them so much. They are liars, and cheats and I don't know how they sleep at night.
  • Re: First time to-be a customer of HD

    you need to get a lawyer and Sue HC4M, report them to the Better Business Bureau AND report it on Ripoff.com, report them to your stats attorny office too and trust me on this go in there on a saturday and scream how bad the hair looked, they don't want that and that may be enough to get your money back ,  If you never walked out with that hair on your head then you never took their product and If i remember they have a 30 day money back as well...I used to go to HC4M...My first system with them was great though after that every one was like what you said your were and I got sick of that fast..They might find all that too much to deal with and give you your money back..

    By the way most HC4M have two doors , one for clients waiting to get their hair cut and anther room for new people so they don't see the bad hair peices on their clients...Devil That shows they know that not all their systems look great...also you will notice no where on HC4M website a blog like HD has a blog, that show a person that HD knows their systems are great where HC4M is not about to let their clients talk to each other...

    Billy

  • Re: First time to-be a customer of HD

    Hi Ahmed:

     

    We hope that you do take the plunge and join our team here at HD!!  We would love to have you! Yes  Now for the answers to your questions. 

    The life span of the piece depends on what kind of base that you choose and also the most important part of it is care and maintanance.  Its durability vs undetectability.  If you want more durability I would definitaley suggest that you choose a conventional base.

    The thinnest base of all would be the full hollywood lace.  That is the most undectable base that you can get.  The only bad thing is that it is not durable.  Alot of clients that choose this type of base go on our 12 a year plan where they receive 2 systems every 2 months.

    We do have Standing order programs.  They go from 2 units per year up to 12 units per year.  You would pay a monthly fee and the amount depends on which plan you choose.  You do not have to sign any type of contract.  You can stop it or change it at anytime.  We have a 30 day unconditional guarantee.  If you do not feel comfortable in the unit that you receive for any reason you can send it back and we will remake it or refund your money.

    As far as the different types of hair, what you can do is send a sample of your hair and we can match the texture.

    I hope that this helps you and that I answered all of your questions.

    Have a great day and we hope to hear from you.  Big Smile

    HD Hair Tech

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