Bill's Blog on Hair Replacement

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More on Principles

Thursday, February 15, 2007 7:55 AM

 
At our regularly scheduled weekly executive meetings we usually start by discussing a principle that we have been working on over the past weeks and months.  The most recent of these is the deeper meaning of being pro-active.  Brandon, our director of marketing, being the big picture guy that he is, asked me to make a list of all the principles we will be studying in the months and years ahead.  To give you a glimpse of the kind of culture we are building in order to serve our clients better, here are my notes back to Brandon.


Brandon, at our last meeting, we were discussing a principle and you asked me to make a list of the most important principles that we will be using to develop our culture.  I said there is about seven, actually there are about seven times seven.  I jotted down a few that I could think of.

All of these good principles are inner connected and inner related.  They build on one another, much like the synergy that will be developed after we learn to practice them  and they become habits.

  • Honesty
  • Exceed Expectations
  • Urgency / Importance
  • Emotional Equity
  • Uncompromising Individual Service
  • Freedom / Liberty
  • Anonymous Service
  • Diligence
  • Goodness
  • Self Control
  • What's Right vs. Who's Right
  • The Right Thing / Doing It Right
  • Financial Independence
  • Pro-Active
  • Selflessness
  •  Involvement / Commitment
  • Justness
  • Problems / Opportunities
  • Kindness
  • Appropriateness
  • Understanding
  • Patience / Deferred Gratification
  • Respect
These, among other principles will become our constitution and will govern all our decisions pertaining to all our policies, practices and procedures.  Every decision must always be principle based.  Everything else may change but these good principles will never change.  They are our lighthouse.  Any time one of these principles is violated or questioned demonstrates a lack of understanding.  When they are truly understood, they are not arguable and should always be practiced.  There is the obvious superficial understanding of all these.  But, when we fully understand the deeper hidden truths beneath the surface it's like removing gravity and breathing in pure oxygen.  It's an indescribable high.

It will probably take years to write the Hair Direct Constitution and put  it into practice.  But after we do, it will be congruent with our automation philosophy.

A good principle based culture is our long term goal.  With the great staff we have been fortunate to attract, this goal is easily achievable.

Have a great hair day.

Bill

by HD-OldBill

Comments

mwjmjo said:

 

Hi Bill

      Great business accuman....love it,in the coming months i am opening a salon at my business in Hull,my wife is going to run it,I have a fireplace business in the UK,Hearth and Homes Ltd, I am creating a new web site the new company is called samson (im sure you know the biblical story,hence the connection)my tag line is knowledge is power...well, i advertise on the tv over here,I have been promoted by the tv guys that i could run a national add at a great rate,i am so intrested in this business its untrue,I took some time out and thought i would find out what goes on at advanced hair studio,the uks leading system provider,they got me in hair and i spent £12 k in 2 years being ripped off,but they did get me into hair,for that it was worth it,well i applied for a job and worked there for 3 weeks in march,,if you go on youtube and put in watchdog, advanced hair, you will see 2 documentry's made by the bbc on this outfit,well i know what they get up to there and it is shocking,i have seen it from the inside.to be honest it is crimminal...

so i intend to help all the guys who i can from these sharks...you can get in touch with me on 0044 1484 640047 which is my office line my home is 00 44 1482 711 275

the area code is 01482 but i belive you drop the 0 when calling from outside the UK as i have in the numbers given

Mellissa is my hair tek

It wont be open or trading for at least six months but i am getting all the foundations laid now,the studio is been prepaired now.Hope you get in touch to help

Bill, great job by the way, well done

speak soon

regards mark

May 6, 2007 4:15 AM

Bruno said:

 

Hey Bill-  Sounds like great thoughts for anyone in business.  If you don't mind I think I might print this list out and post it above my desk.

June 1, 2007 1:34 AM
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