CEO | Bill Biesecker Sr.
Bill Sr. is our founder and a walking reminder of our core values and principles. He's done it all, but now he focuses on working with our technical
team experimenting and developing new products.
| (717) 553-6633
President | Bill Biesecker Jr.
Bill Jr. handles day-to-day operations and human resource
management. He communicates regularly with our factory and Chinese
liaisons to make sure our distribution and delivery lines stay current.
| (717) 553-6633 ext.840
Vice President of Global Supply Chain | Dung V. Dao
Dung oversees our hair system production, supply chain and quality assurance. He spends a lot of time in the air, going from factory to factory and works closely with Bill Sr. to develop new products.
| (717) 553-6633 ext. 860
Chief Financial Officer | Craig Robinson
Craig leads our Accounting and Fulfillment departments. He manages all of our budgeting and makes sure we’re well positioned to keep growing. Thanks to Craig the rest of us can focus on hair, not math.
| (717) 553-6633 ext. 830
Director of Technology | Emma Groff
Emma oversees our Development and IT departments. She’s in charge of building, optimizing and maintaining the systems that power everything from our store to our warehouses to our phones.
| (717) 553-6633 ext. 870
Customer Service/Technical Manager | Melissa McConnell
Melissa is the Queen of the Hair Techs. She manages our Customer Service, Sales and Retail teams. She’s our full-time expert for technical hair system questions and our part-time mom for everything else.
| (717) 553-6633 ext. 800