HD Hair Techs

Licensed. Rigorously trained. Ready to help.

Here's Lauren!

Lauren's an active voice in the Community, and she's certainly not new to the hair biz. She's an accomplished stylist with a management background. So you're in good hands.

Joined Hair Direct 2009
Experience 8 years
License Cosmetology
Phone Press 2
Email lauren@hairdirect.com
Username HD-Lauren
Lauren measuring a base

Questions, Questions . . .

How did you get started in hair/cosmetology?
I went to Shippensburg University to study elementary education. While living in the dorm, I kept finding myself in the lounge and bathroom doing my floormates' hair; after 2 years I decided to make a career out of it!

If you were an HD hair system, which would you be?
HD23, True Remi Skin Base: I'm about as dependable as you can get!

If you weren't in the hair business, what would you be doing?
I know it would involve working with kids, either working for a non-profit or pediatric nurse.

If you won a million bucks, you'd...
Buy my dream car, a house, a boat, and take my friends on a fun vacation! (and of course, invest what was left).

How do you get over a bad hair day?
Contemplate shaving my head, and then throw it up in a ponytail!

Cool fact about you that clients don't know.
My dream car is a '57 Ford Thunderbird convertible, cherry red...and I WILL have one someday!

Lauren's Favorite Things


Hair Direct Product: Nearly Natural Hydrating Soy Shampoo and Conditioner, they work great and I love the scent!

Hair Direct Video: Hair System Placement: I find myself referring clients to it frequently

Quote: "Learn from yesterday, live for today, hope for tomorrow"

YouTube Video: Crazy Lady on Airplane

Music: I'm a rock kind of girl

Holiday: 4th of July...A day filled with food, friends, family and fireworks!

Here's Julie!

An artist at heart, Julie enjoys the creativity and sense of accomplishment from guiding clients into a great head of hair. When she's not knocking it down on the phones, it's all about the family.

Joined Hair Direct 2008
Experience 13 years
License Cosmetology
Phone Press1
Email julie@hairdirect.com
Username HD-Julie
Julie Julie measuring base

Questions, Questions . . .

How did you get started in hair/cosmetology?
I decided that I better get focused and pick a career and that's what was most interesting to me!

What do you like most about what you do?
The freedom to work at my own pace, and doing the product review videos, of course! =)

If you were an HD hair system, which would you be?
The HD21...Cuz I'm fine in the front and a little thicker in the back. ;)

If you weren't in the hair business, what would you be doing?
Well, I'm also a massage therapist so I would probably be doing that.

How do you get over a bad hair day?
I just don't look in the mirror that day!

Cool fact about you that clients don't know:
You can see me for a whole split second in Men in Black 2. =)

Julie's Favorite Things


Hair Direct Product: Adjust-A-Bond: Has so many uses! New Image Tensil Strengthening Reconditioner: Makes hair SOFT! TDI Knot Sealer: Makes all the difference with shedding

Base Design: HD03: It's a big client favorite

Quote: "Attitude is a little thing that makes a big difference"

YouTube Video: Fat kid on a roller coaster

Food: Anything Italian

Here's Krystle!

Our resident shopaholic, Krystle is super client-focused and loves helping hair-wearers find the style that works best for them. And daring to go where others fear to tread, she volunteers to clean the company fridge! 

Joined Hair Direct 2008
Experience 6 years
License Cosmetology
Phone Press 1
Email krystle@hairdirect.com
Username HD-Krystle
Krystle Krystle with hair system

Questions, Questions...

How did you get started in hair/cosmetology?
I actually went to cosmetology school because I wanted to be a makeup artist, but I fell in love with hair!

If you were an HD hair system, which would you be?
HD07...Tough on the outside but soft on the inside!!

If you weren't in the hair business, what would you be doing?
I'd be a teacher. 

If you won a million bucks, you'd...
I'd take a long vacation, rescue every dog and cat that I could, and open my own salon.

How do you get over a bad hair day?
Thank goodness for ponytails & hats! (and ice cream!)

Cool fact about you that clients don't know:
I am a shopaholic & own over 250 pairs of shoes!

Krystle's Favorite Things


Hair Direct Product: Nearly Natural Moisture Mist: It smells like candy and works wonders! Kerasilk Treatment: One of the best detanglers!

Hair Direct Video: Making a Tape Mold Template

Movie: I Love You Man

Food: Anything that can't run faster than me! Just kidding!

Here's Mary!

Mary loves people and especially enjoys helping new clients. It's probably because "The Force" is with her...she once met Mark Hamill while celebrating her birthday in Ireland!

Joined Hair Direct
2005
Experience 28 years
License Cosmetology
Phone Press 2
Email mary@hairdirect.com
Username HD-Mary
Mary Mary writing

Questions, Questions . . .

How did you get started in hair/cosmetology?
I've been fooling around with hair for as far back as I can remember. I used to cut my older brothers' hair before I had a lick of cosmetology training.

What do you like most about what you do?
I love stepping clients through the entire process of ordering hair.

If you were an HD hair system, which would you be?
HD03 full Hollywood Lace. Great appearance with a little extra durability. ;)

If you weren't in the hair business, what would you be doing?
Probably the clothing or hospitality fields. I love people.

How do you get over a bad hair day?
I throw a clip or bobby pins in it so I don't scare small children.

Cool fact about you that clients don't know.
When I was a teenager I modeled bridal gowns for a local department store.

Mary's Favorite Things


Hair Direct Product: Nearly Natural line, especially NN Soy Shampoo and Conditioner because they leave the hair smelling fresh and clean

Hair Direct Video: Nearly Natural Soy Shampoo Product Review Video

Quote: "It's not the years in your life but the life in your years"

Music: Classic rock

Holiday: Thanksgiving. What a great family day!

Here's Cindy!

Cindy's been cutting it up in the hair industry for four decades. A leader with a great sense of humor, her vast experience provides invaluable mentoring to our team.

Joined Hair Direct 2002
Experience 42 years
License Barber
Phone Press 2
Email cindy@hairdirect.com
Username HD-Cindy
CindyCindy

Questions, Questions . . .

How did you get started in hair/cosmetology?
I always wanted to be a barber.

If you were an HD hair system, which would you be?
HD02. It's durable and dependable.

How do you get over a bad hair day?
I go home and get a hug from my husband.

Cindy's Favorite Things


Hair Direct Product: K New Life: Works great on synthetic hair. Brandywine Wig Freshener: Works great after a perm. Kerasilk Shampoo: Leaves the hair nice. Kerasilk Instant Silk: Leaves the hair soft. Nearly Natural for Gray Hair: Really gets rid of the yellow!

Base Design: HD02

Hair Direct Video: (Something from the How-to section, etc.) Meet Bill

Movie: Bed of Roses

Here's Lisa!

As vivacious as she is lovely, Lisa is a longtime customer favorite known for her good nature and patience. And in her spare time, she loves shopping for decorative antiques.

Joined Hair Direct 2003
Experience 30 Years
License Barber
Phone Press 2
Email lisa@hairdirect.com
Username HD-Lisa

Lisa Lisa making a copy

Questions, Questions . . .

How did you get started in hair/cosmetology?
I worked in a salon as a receptionist. But I couldn't wait to go to school and get my license to cut.

If you were an HD hair system which would you be?
I'd be a blond, contemporary hairpiece, because I'd never have the nerve to do that with my own hair!

If you weren't in the hair business, what would you do?
I love jewelry and makeup. Maybe I'd sell it on QVC. LOL

If you won a million bucks, you would...
Quit my job. YEP! (Sorry, HD) That's right. I'd do volunteer work in orphanages, maybe abroad.

Cool fact about you that clients don't know:
I won awards in cutting competitions. That was a long time ago.

Lisa's Favorite Things


Hair Direct Product: Goldwell conditioner and the entire Nearly Natural line

Hair System: HD03. Customers say really good things about it!

Hair Direct Video: The Julie and Krystle product review videos. They crack me up!

Music: Kenny Chesney, Pink, Stevie Nicks

Here's Camille!

As our Assistant Customer Service Manager and ace troubleshooter, Camille's a seasoned hair and customer service pro. Outside of work, she loves spending time with her family.

Joined Hair Direct 2008
Experience 39 years
License Cosmetology
Phone Press 1
Email camille@hairdirect.com
Username HD-Camille
Camille Camille making copies

Questions, Questions . . .

How did you get started in hair/cosmetology?
I used to fix my dolls' hair when I was a little girl. I knew then that I wanted to be a hair stylist.

What do you like most about what you do?
I really enjoy talking to people and making them feel good about themselves.

If you weren't in the hair business, what would you be doing?
I'd be a chef or a florist.

If you were an HD hair system, which would you be?
I'd be a high definition frontal because it's small, you don't know that it's there and it's all you need to boost your confidence.

If you won a million bucks, you'd...
Go somewhere where they don't know what snow looks like.

Cool fact about you that clients don't know:
I love going out on the bay and the ocean on our 38ft. boat.

Camille's Favorite Things


Hair Direct Product:  Nearly Natural line: They make hair feel awesome!

Base Design:  HD24

Hair Direct Video:  Making a Tape Template: I suggest it to clients a lot

Movie:  Gone with the Wind

Music:  Country, rock

Food:  Recipes from the Food Network!

Here's Christie!

Christie is a rockstar resource for hair-wearers and uniquely skilled at handling even the most complex ordering and support questions.

Joined Hair Direct 2007
Experience 8 years
License Cosmetology
Phone Press 2
Email christie@hairdirect.com
Username HD-Christie
christieChristie talking with a customer

Questions, Questions . . .

What do you like most about what you do?
I love talking with clients all over the world.

If you were an HD hair system, which would you be?
The HD24 because it is Hollywood like me! LOL Not really.

If you won a million bucks, you'd...
Go somewhere where they don't know what snow looks like.

Cool fact about you that clients don't know:
I am a twin.

Christie's Favorite Things


Hair Direct Product: Nearly Natural Products, KMS & Goldwell products

Base Design: HD24:There's nothing like the best

Quote: "Beauty comes from within the heart, the hair just helps"

YouTube Video: Shoes Glued to the Floor

Food: Thai & sushi

Holiday: Any holiday that brings family and friends together

Here's Melissa!

Melissa is the Customer Service & Hair Tech Manager. In a former life she was a hair tech but now enjoys the easy life as a staff supervisor. ;-)

Joined Hair Direct 2003
Experience 17 years
License Cosmetology
Email melissa@hairdirect.com
Username HD-Melissa
Melissa Melissa being awesome

Questions, Questions . . .

How did you get started in hair/cosmetology?
I was in retail management and hated it. So I decided to go to school and change careers.

What do you like most about what you do?
Making a client's experience with us the best it can be.

If you were an HD hair system, which would you be?
True Remi...I'm like an onion...No, I don't smell bad and make people cry. I'm made up of many layers.

If you won a million bucks, you'd...
Buy an organic farm, grow all my own food, open an organic restaurant and give a ton to a local food bank.

How do you get over a bad hair day?
I have a curly wig at my desk I throw on.

Cool fact about you that clients don't know.
I won first place in a theatrical make up competition with a full gargoyle costume.

Melissa''s Favorite Things


HD Product: Adjust a Bond...for it's many uses

Base Design: Total High Definition. Keep a spare, though!

Quote: "Life is what happens when you're busy making other plans." -John Lennon

Music: Classic Rock

Food: Chinese food...in Qingdao!

Holiday: Any one that falls on a Monday or Friday

Here's Raquel!

Raquel appreciates how hair can transform the way people feel about themselves. Her goal is to help make clients happy with their hair. Raquel likes movies, Mexican food, and probably long walks on the beach, too.

Joined Hair Direct 2012
Experience 10 Years
License Cosmetology
Phone Press 2
Email raquel@hairdirect.com
Username HD-Raquel

Raquel Raquel ordering a hair system

Questions, Questions . . .

How did you get started in hair/cosmetology?
My hair stylist was a family friend and she knew I liked working with hair. She really taught me a lot.

What do you like most about what you do?
I love how creative you can be with hair and how it can completely change the appearance of someone.

If you were an HD hair system, which would you be?
I would be the HD11, hard on top, natural in the front.

If you won a million bucks, you'd...
Invest some of it and start my own business with the rest.

How do you get over a bad hair day?
I just throw on a Jon Renau wig! 

What do you like most about what you do?
Making people feel good about themselves.

Raquel's Favorite Things


Hair Direct Product: Adjust-A-Bond: because it has more than one purpose

Base Design: It would have to be the HD24

Hair Direct Video: All of the bloopers. They are the best

Quote: "A life spent making mistakes is not only more honorable, but more useful than a life spent doing nothing"

Movie: I don't have just one, but comedy and suspence are my favorite types of movies

Holiday: Christmas. I love to give presents

Here's Diane!

A licensed cosmetologist for over 20 years, Diane spends most of her time taking client appointments and holding court our tech room. And that's a good thing, as she's highly skilled in cutting, styling and coloring hair systems!

Joined Hair Direct 2003
Experience 20+ years
License Cosmetology
Email talk@hairdirect.com
Username HD-Diane
DianeDiane with Hair base

Questions, Questions . . .

How did you get started in hair/cosmetology?
At an early age, it seemed like I always had a brush in my hand waiting for someone to let me play with their hair.

What do you like most about what you do?
Making a client's experience with us the best it can be.

If you were an HD hair system, which would you be?
HDDH (Total High Definition). Very natural with a little vulnerability.

If you weren't in the hair business, what would you be doing?
I have asked myself this a couple times and I can't see myself doing anything else.

Cool fact about you that clients don't know:
I actually enjoy working in the garden and getting dirty.

Diane's Favorite Things


Hair Direct Product: Kerasilk line, Moisture Mist, TSR, Max Serum, these are all great products to keep the hair looking as good as it did the first day you receive it

Hair Direct Video: Scalp Preparation. I know how important it is

YouTube Video: Wiley Weeks in the Park

Food: Seafood

Here's Kerri!

Even after a dozen years of experience, Kerri still loves making people feel good by making them look great. And she has plenty of opportunities for that because she cuts, styles and colors for our in-house clients.

Joined Hair Direct 2011
Experience 12 years
License Cosmetology
Email talk@hairdirect.com
Username HD-Kerri
KerriKerri looking at products

Questions, Questions . . .

How did you get started in hair/cosmetology?
I've worked in a salon since I was 16. I always enjoyed the field and knew it was what I wanted to do as my career.

What do you like most about what you do?
My motto is when you look good, you feel good and I enjoy helping people to feel their best!

If you won a million bucks you'd...
Buy what I wanted, invest a little but continue to work. I don't want to get bored.

How do you get over a bad hair day?
Wear an outfit that makes me feel good.

Cool fact about you that clients don't know:
I went to Poland when I was 16, worked with orphans and rebuilt their orphanages.

Kerri's Favorite Things


Hair Direct Product: Adjust a Bond

Base Design: HD24 or HD01

Holiday: Christmas always makes me feel like a kid again

Music: I like all types of music. One of my favorite singers is Jack Johnson

Movie: The Notebook or Legends of the Fall