100% Satisfaction Guaranteed

Every new hair system, stock and wig we sell is backed
by a 30-day, unconditional, 100% satisfaction guarantee
or your money-back!

No questions asked — No strings attached.

''I'm confident you're going to love your new hair system so much you'll be a customer for life. Ordering direct sells itself so our guarantee is a no-brainer!"

“But to make it easy on you, I'll personally guarantee a hassle-free and quick return, within 30 days, no matter why you return it.”

—Bill Biesecker, Founder & CEO

Every custom hair system will arrive at your door:

  • Custom designed and hand-made for you
  • Cut-in and styled with any hairstyle you wish*
  • Precisely blended with your growing hair
  • Ready to wear right out of the box!

(*Yes,you can order your hair system uncut.)

Note: This guarantee is a return policy. The system must be sent back before we can refund your money or order a remake.

No strings attached. And we really mean that.

Compare our guarantee to anyone else. But look close. These days, "unconditional" just doesn't mean what it used to.

What's an unconditional "no strings" guarantee mean to us, exactly?

  • Return it for any reason, in any condition
  • Put it on, wear it, abuse it and then send it back
  • No restocking fees! No penalties! Nothing.

This guarantee covers more than just custom hair systems

Our full line of men’s stocks and women’s wigs are also covered. So are the hundreds of accessory products in our store. No risk now, no regrets later, no reason to look anywhere else!