About Us

Friendly, hard-working folks. Very serious about hair replacement.

  • The new piece is fantastic; you are the best. Your staff is tremendous. I've been your customer for 6 years and I will do business with you forever. Al - Lexington, KY
  • My new replacement unit arrived this week. You really did a good job on it and I just wanted to say thanks to all of you for your fine work! Rich - Clearwater, FL
  • I am very pleased with my third unit, which I received a few days ago. I have no complaints what so ever. I hope to continue with Hair Direct for many years to come. Thanks Bill and all who work with you! G.V. from Monticello, MS
  • I am very pleased with the new unit I bought from Hair Direct. It feels good, looks good and the hair cut is one of the best cuts I've ever had. I feel very confident with this unit. Thank you for being there and taking care of me! Dan from Annapolis, MD

We offer a new way to get hair replacement

Affordable. Cut, styled and ready-to-wear right out of the box without ever leaving the comfort of home. Oh, and 100% money-back guaranteed! We know that sounds a little crazy. Checkout this 5-min video on how ordering hair systems direct really works.

Our goal has always been to provide the best quality hair replacement systems at an affordable cost. Our founder (and current mad scientist) Bill Biesecker, came up with a rather simple process for delivering custom mail order hair replacement systems direct to the hair wearer. Eliminating the need for annoying salon visits and expensive maintenance contracts. Getting a natural-looking head of hair shouldn't be so hard!

Not only can we design and manufacture the same or better quality toupees and hairpieces you have always got from your retailer, but we can do many things that they probably can't…

  • Deliver custom hair replacement systems right to your front door.
  • Sell hair for thousands less than retail salons and clubs.
  • Offer personal, professional and FREE technical support for all your needs.
  • Commit to being open and honest with you and to make your needs and satisfaction our number one priority!
Contact Hair Direct

Contact Us

Let us know what's on your mind. Send a note right now!

Choose Hair Direct

Why Choose HD

We provide simple and affordable hair replacement. Guaranteed perfect every time!

Hair Direct Team

Meet Our Team

We work our tails off to deliver completely natural custom hair replacement systems.

Press and Media

Press & Media

Past press releases and media kit-type of info. Help yourselves, we love free press!

Join the HD team

Join Our Team

We've been in business for over 10 years providing hairpieces through the mail to men and women.

HD headquarters

Contact Information

Phone & Fax

  • 800-424-7436 (U.S. & Canada)
  • 1-717-553-6633 (local & international)
  • 1-717-553-6644 (fax)

Office Hours

  • Monday thru Friday 6am to 8pm
  • Saturdays 9am to 5pm
  • Sundays Sorry, we're closed

Mailing Address



Additional Resources

Looking for tech support? Try our online learning center for information, tips, tricks and how-tos on a variety of hair replacement & hair loss topics. Plus we have a glossary!

Also, we have a highly qualified staff of hair replacement consultant ready to help anytime during our office hours.

For everything else, try our commonly asked questions area. We regularly update this list with in-depth answers to the questions you ask!